Top AI Messaging Tools for Airbnb Hosts Who Value Reviews

Discover the best AI tools that help Airbnb hosts automate guest communication, boost reviews, and streamline messaging for 5-star stays.

See the Top Tools
Top AI Messaging Tools for Airbnb Hosts Who Value Reviews
Hospitable

Hospitable

Smart automation for guest messaging, review management, and cross-platform hosting.

Price: From $29/mo

  • AI-powered guest messaging with context-aware replies
  • Automated review requests and response templates
  • Syncs with Airbnb, VRBO, Booking.com, and more
automate your messages
OwnerRez + Messaging Add-On

OwnerRez + Messaging Add-On

Robust PMS with a customizable messaging engine for review-focused hosts.

Price: From $40/mo

  • Trigger-based message templates
  • Custom review follow-ups via email and SMS
  • Integrated channel management
build smarter sequences
Hostaway

Hostaway

Full-suite STR software with AI messaging that prioritizes guest satisfaction and ratings.

Price: Custom pricing

  • Unified inbox with AI reply suggestions
  • Auto-messages timed to check-in/out and reviews
  • Reputation management tools built-in
optimize for reviews
Smartbnb

Smartbnb (now part of Hospitable)

AI messaging made for Airbnb — with logic-based responses and auto-reviews.

Price: From $25/mo

  • Conditional messaging flows based on guest actions
  • Automated 5-star review prompts and responses
  • Real-time Airbnb sync
send thoughtful replies
Enso Connect

Enso Connect

AI guest experience platform with messaging, reviews, and smart flows in one hub.

Price: From $39/mo

  • AI Concierge for real-time guest support
  • Smart messaging integrated with smart locks and upsells
  • Review impact analysis dashboard
enhance guest experience

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Frequently Asked Questions

Can AI messaging actually help improve my Airbnb reviews?

Yes — consistent, timely, and personalized messaging improves guest satisfaction, which directly impacts reviews. Many tools even automate review requests and follow-ups.

Are these tools allowed by Airbnb?

Yes, all tools listed use Airbnb’s official APIs or follow platform rules. They're designed to enhance—not replace—your hospitality.

What’s the main benefit of using AI vs manual messaging?

AI ensures guests always get fast, accurate responses—even when you’re asleep—while maintaining your personal tone and improving your chances of a 5-star rating.